• eshmouncompany@eshmoun.com.tn

    biothechpole Sidi Thabet

    +216 27 870 563

Global Services


Global CRO Services

As a global CRO, Eshmoun covers all stages of observational and interventional clinical trials: from phase I to phase IV, with a particular focus on home-based clinical trials and clinical trials of medical devices.

  • Bioequivalence studies
  • Registers
  • Epidemiological studies
  • Pharmaco-economic studies
  • Regulatory management: preparation and submission of regulatory documents;
  • Clinical operations: protocol development, site selection, set-up and logistics;
  • Monitoring: coordination, supervision and quality assurance
  • Data management and biostatistical analysis: data collection and analysis ;
  • Final report and pharmacovigilance.

Eshmoun provides the same services for industrial and institutional customers.

PSP & PAP services: EP2-Call Center

Eshmoun, through its EP2 (Eshmoun Patient Program Call Center), manages patient programs, including patient support programs and patient access programs, and also handles patient reimbursement:

  • Patient education and training
  • Compliance support
  • Logistics assistance: call center
  • Public information

The call center is staffed by trained and qualified operators, as well as educators who provide therapeutic patient education, with full respect for data protection.
The call center is committed to maintaining high standards with dedicated SOPs: it has a dedicated server in line with GRPD requirements, and has undergone rigorous pharmaceutical industry assessments and audits that validate our compliance with industry requirements and reflect our dedication to quality, safety and regulatory compliance.

Real World Evidence

  • Phase IV studies
  • Observational studies
  • Patient registers
  • Patient questionnaires and surveys
  • Pharmacoepidemiology
  • Risk management plan

Pharmacoeconomics studies

  • Writing valuable files
  • Descriptive studies: cost of illness, cost analysis
  • Design of cost-effectiveness models, budget impact analyses
  • Adapting global models to the local context

Medical Writing

  • Management of scientific publications and communications
  • Publication Strategy
  • Writing and submitting scientific papers, white papers…
  • Presentations and Conferences

Expert support

  • Organization and management of AdBoards
  • Selecting and hiring experts
  • Abstract and communication
  • Recommendations
  • Support for investigators